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Rating: 9.4 / 10 (Excellent)
3 Customer Reviews - see all comments
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Terminix is one of the largest pest control companies worldwide. Established in Memphis, Tennessee, its over 10,000 team members have been solving pest problems for both residential and commercial customers for more than 90 years. The company offers protection form different pests, including, ants, clothes moths, mice, roaches, termites, and bed bugs. Terminix also provides wildlife control. Everything starts with a free inspection.
 
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How Do We Rate Terminix?

Breakdown

0.0/5
Availability
4.9/5
Bed Bug Treatments
4.9/5
Customer Service

Our Overall Rating: 4.7 / 5 (Excellent)

With over 90 years in the business, Terminix is a solid company that offers fast and guaranteed bed bug control treatments. Each treatment is tailored to meet the customer's needs and it's backed by the company's impressive Bed Bug Guarantee. Customers can always contact Terminix 24/7 to schedule a free inspection.

Terminix Bed Bug Treatment

Bed Bug Treatments - 4.9 / 5

With Terminix, clients get a customized pest management plan based on the size and area of the infestation. Terminix and all its affiliates offer a free home inspection and 30-90 day money back guarantee. In addition to conventional treatments, the company offers its registered RapidFreeze non-chemical alternative for customers looking for environmentally-friendly solutions.

Plans

Company Types
Standalone Company
Plan Types
One-Time Service
Contract
Return Treatment
Guarantee
THE TERMINIX BED BUG GUARANTEE: If bed bugs are found in the treated room or area within the next 30 days, Terminix will perform further treatment at no additional cost. If mattress encasements are purchased and installed for each mattress and box spring in the home, this guarantee will be extended to 90 days.
Discounts
Coupons
Free in-home inspection
Money-back guarantee
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Services

Property Types
Residential
Commercial
Both
Treatment Type
Canine
Heat Treatments
Localized Fumigation
Whole House/Room Fumigation
Eco-Friendly
Mattress Encasements

Terminix Customer Service

Customer Service - 4.9 / 5

As a franchise, Terminix allows customers to quickly contact a local office by simply inputting their zip code in the company website. It also features a blog with videos and an incredible amount of resources to help users deal with pests. Added benefits of doing business with Terminix include the ability to pay online, using the company's mobile app, and a 24/7 customer support number.

Support

  • Online bill pay
  • App
  • Email
  • Social media

Educational Resources

  • Videos
  • Pest library
  • Prevention tips
  • Articles
  • Blog
  • Testimonials
  • FAQs
  • Expert advice

Terminix Reputation

Reputation - 4.9 / 5

Terminix's many partnerships and associations include, an industry monitor, the National Pest Management Association and several property owners and managers associations that encourage best practices and promote professionalism through education. Terminix also holds certifications by QualityPro and GreenPro, which develop standards for pest management companies and support environmentally responsible businesses, respectively.

At a Glance

Certifications
QualityPro
GreenPro
National Pest Management Association
State Certification
Year Founded
1927

Reviews

Trust Pilot Rating
5.4 out of 10
Date Collected
2018-04-03

Company Profile

Full Name
Terminix Bed Bug Control
Company Website
https://www.terminix.com/
Headquarters
150 Peabody Place, Memphis, TN, 38103
Top Rated
(800) 440-3107
VISIT SITE

  • Operates more than 400 locations in all 50 states
  • Offers bed bug control
  • Specializes in all types of pest control
  • Over 100 years of experience
  • A+ BBB rating
  • 30-Day Money Back Guarantee
  • Subsidiary of Rollins, Inc.
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Latest Terminix Reviews

shiftyfusco

5/23/2025
TERMINIX EVALUATION FOR BED BUGS- POOR PREFORMANCE! I've never experienced bedbugs before. I discovered the bites and then the bugs and then panicked! I contacted Terminix, who took a week+ to come out and do an inspection. The inspector who came out determined there were only juvenile bugs and no adults. He concluded the infestation was minor, and in the beginning stages. He quoted me $2000 for the treatment. He required a check, and left. He told me they would get with me soon to spray, as that was a different position. I had to call the company several times, with urgency to get a technician to make an appointment. It took 8 days for a tech to respond. I was assured all 5 bedrooms...Read More

Carolyn R

11/12/2022
Inspected house April 29th 2022 did treatments up until September and we are still having bed bugs. Got rid of all the mattresses sofa chairs brought new things and they're still bed bugs paid almost $4,000 for treatment and we still have bed bugs

jessebelleau

1/2/2022
In August 2021, Terminix came to inspect a suspected mouse problem and we ended up having them replace our insulation and add termite traps around the house. They didn’t finish the job and they also damaged our home while they were working on our insulation. While they were in our attic, they somehow pushed a bolt from one of the cross beams through our ceiling. After they left, we called to let them know that the house was damaged and that they hadn’t done the quoted work on our basement stairs but we got the runaround from both the service technician and his supervisor. I understand many places are short staffed and supplies aren’t easy to come by so I’ve been giving them some time to...Read More

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