Healthcare.com is not an insurance provider, but rather a way to connect with actual Medicare Supplement insurance carriers. The company allows users to compare policies, which, depending on the provider selected, will vary in coverage levels and prices.

Healthcare.com is a marketplace that provides one general service: it allows Medicare-eligible individuals to review policy options and coverage from multiple Medicare Supplement insurance providers in one convenient place. After the site returns its recommendations, it will direct you to insurance companies' websites to explore options in detail. That being said, the process of comparing quotes is time-consuming: you will need to fill out multiple repetitive forms to see policy options and prices from each recommended provider

Healthcare.com is not accredited by the Better Business Bureau. The company earns an F rating from that organization: the lowest possible rating. Customers who review the company's services on the BBB website award the company just 1 out of 5 stars. As of the date of this review, the company has been reviewed by eight consumers. Several complain of relentless and intrusive marketing practices. Others complain that it's easy to confuse the site with healthcare.gov, though Healthcare.com does, to its credit, include an an explanatory disclaimer to alert Medicare Supplement insurance shoppers that it isn't affiliated with any government websites. Healthcare.com is not rated on Trustpilot.

As an insurance marketplace, Healthcare.com is not rated for financial stability by leading organizations such as AM Best, Moody's, or Standard & Poors. Before selecting a Medicare Supplement policy, it's a good idea to review financial stability ratings for any insurance provider you may be considering. Such ratings are predictive of an insurance provider's likelihood of meeting its financial obligations and ability to pay claims.